Refund Policy

In case you wish to cancel your orders placed at, you could do so within 48 hrs of the orders placed. There is no refund in case the work has already begun.

Refund Policy

Hammad Abdullah strives to deliver the highest quality services for our clients.

However, due to the nature of the services that require customized delivery for each client based off of their individual needs, we may not provide a refund under the following circumstances:

  1. You’ve made the payment and already have had your first session (call) with us and the work has begun.
  2. You’ve changed your mind around the scope of the project or wish to no longer avail the services.
  3. You’ve decided to mid-way change the scope of the project and demand a different outcome than already agreed upon.
  4. The project delays are caused by lack of communication from your end.
  5. There is no guarantee of results, therefore once we deliver our services, we cannot provide a refund if you do not get the results you desire.
  6. Unused time in retainers is non-refundable under any circumstances.
  7. Web hosting and Domain Registration is non-refundable in any event.

Circumstances under which a client may request refund:

  1. If Hammad Abdullah communicates directly that they’re unable to deliver, or there’s going to be a delay and the client wishes not continue.
  2. If they first call has not yet been scheduled and the client has had a change of heart towards the project (limited to only 5 days post-payment)
  3. In case of a refund the client will be charged:
    1. Payment Processing Fees (for initial payment, as well as the refund charges)
    2. Web Hosting Charges (if applicable)
    3. Domain Registration Charges (If applicable)
    4. Web Theme Charges (if purchased for the client)

Any refund queries should be sent in writing to the following email address: [email protected]